List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes of the unit of competency. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Determine stock requirements | 1.1 Use business data and forecasting methods to calculate required stock levels. 1.2 Determine stock requirements for standard business periods, peak seasons and special orders. 1.3 Establish cost effective purchase quantities based on business needs and supplier costings. |
2. Purchase floristry stock. | 2.1 Ascertain price limitations and develop purchase lists according to sales and production needs. 2.2 Assess quality and suitability of stock on hand to avoid wastage. 2.3 Source information from existing and new suppliers, discuss product requirements and negotiate costs as required. 2.4 Assess supplier capacity to meet price, quality and delivery expectations. 2.5 Select supplier and purchase goods based on price, quality and availability. 2.6 Process orders, at appropriate intervals, to maintain working stock levels. 2.7 Maintain accurate purchase records and details of negotiated costs. |
3. Monitor receipt of floristry stock. | 3.1 Delegate responsibility, to appropriate personnel, for receipt and storage of floristry stock. 3.2 Implement stock inspection and recording procedures for quality and quantity. 3.3 Supervise handling and storage of perishable and non-perishable floristry stock to avoid spoilage. 3.4 Resolve supplier problems relating to quality and quantity. |
4. Maintain stock levels and records. | 4.1 Inform personnel of their individual stock ordering responsibilities. 4.2 Monitor and maintain stock levels to meet sales and production needs. 4.3 Maintain records of stock levels and discrepancies and create reports to assist with optimum stock maintenance. 4.4 Monitor stock performance, identify fast or slow selling items and adjust supply arrangements. 4.5 Monitor and adjust stock reorder cycles as required. |
5. Minimise stock losses. | 5.1 Determine and advise staff of correct environmental conditions for storage of perishable floristry stock to avoid waste. 5.2 Implement procedures for stock security; monitor and adjust as required. 5.3 Identify avoidable losses and establish reasons for them. 5.4 Evaluate solutions and implement procedures to avoid future losses. 5.5 Identify stock losses and create reports to inform future stock administration. |
6. Coordinate stocktakes or cyclical counts. | 6.1 Organise stocktakes or cyclical counts at appropriate intervals. 6.2 Allocate responsibilities to staff and supervise operation of stocktakes or cyclical counts. 6.3 Produce accurate stocktake reports to assist future stock control. |
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
order these types of perishable and non-perishable floristry stock for two supply periods according to evaluation of given business data:
fresh and dry flower and plant materials:
non-Australian species whether they are grown in Australia or overseas
Australian species
gift cards
gifts
novelties
perishable food
potted plants
wrapping and packaging materials.
monitor the receipt of ordered stock for the above two supply periods
coordinate one stocktake
generate these types of reports:
three stock level reports
three stock performance reports
three stock loss reports
one stocktake report.
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
principles of stock control:
rotation and replenishment
product life cycle and maximising the use of all stock
checking for fast and slow moving items
financial implications of stock level control
types of business data and methods used to forecast required stock levels:
historical sales figures
stocktake figures
stock loss reports
future confirmed special orders, special occasions and events
typical standard business periods and peak seasons for the floristry industry
sources of information for floristry products, suppliers and costs
methods used to calculate cost-effective order quantities for flower and plant materials, ancillary merchandise, wrapping and packaging materials
methods used to process stock orders:
email
on-line
telephone
face-to-face for immediate collection
a range of formats for, contents and use of:
purchase records
supplier purchasing agreements and terms of trade
order and delivery documentation
stock recording documentation
stock level reports
stock performance reports
stock loss reports
stocktake and cyclical count reports
floristry industry and organisational procedures for:
ordering stock
inspecting the quality incoming stock
recording incoming stock
recording quantity discrepancies and quality deficiencies
recording stock levels
monitoring stock performance
maintaining stock security
completing stocktakes and cyclical counts
organisational stock reorder cycles
optimum environmental storage conditions, including temperature, light and humidity controls, for:
a wide variety of fresh, dry and preserved flower and plant materials
perishable food commonly sold by the floristry industry
reasons for stock loss and spoilage and methods used to control loss
features and functions of computerised stock control software systems.
Skills must be demonstrated in a floristry preparation and product construction environment with stock control and storage facilities for perishable and non-perishable floristry stock. This can be:
an industry workplace
a simulated industry environment operated within a training organisation.
Assessment must ensure use of:
computers, printers
stock control software programs which can be general or floristry industry specific
a cool room or refrigerator
fixed or moveable storage shelves
diverse, commercial range of floristry stock:
fresh and dry flower and plant materials:
non-Australian species whether they are grown in Australia or overseas
Australian species
gift cards
gifts
novelties
perishable food
potted plants
wrapping and packaging materials
business data for the forecasting of required stock levels which can be:
actual data used by a floristry business; or
generated by a registered training organisation for the purposes of project and assessment activities
template stock control documents:
purchase records
supplier purchasing agreements and terms of trade
order and delivery documentation
stock recording documentation
template stock control reports:
stock level reports
stock performance reports
stock loss reports
stocktake and cyclical count reports
organisational procedures for:
ordering stock
inspecting the quality incoming stock
recording incoming stock
recording quantity discrepancies and quality deficiencies
recording stock levels
monitoring stock performance
maintaining stock security
completing stocktakes and cyclical counts
a team of other florists with whom the individual can interact to coordinate stock control and stocktake activities; these can be:
florists in an industry workplace or
people who participate in project activities, role plays or simulated activities, set up for the purpose of assessment, in a simulated industry environment operated within a training organisation.
Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:
hold a qualification or Statement of Attainment in Floristry which covers the skills and knowledge requirements in this unit of competency; and
have worked as a florist in the industry for at least three years where they have applied the skills and knowledge covered in this unit of competency.